The Call Center World (CCW) 2025 in Berlin is the premier event for customer service, outsourcing, and CX innovation in Europe. Every year, industry leaders, decision-makers, and innovators come together to explore the latest trends, technologies, and strategies shaping the future of outsourcing.

SEEOS will be part of CCW 2025 – and we’re bringing the future of nearshoring in Southeast Europe with us!

Why CCW 2025 is a Must-Attend Event

Outsourcing is undergoing a massive transformation, with nearshoring and digitalization at the forefront. Companies are shifting from traditional offshore models to closer, more agile outsourcing solutions – and CCW 2025 is where the most forward-thinking organizations are discussing these changes.

Key themes at CCW 2025 include:
✅ AI and automation in customer service
✅ Cost-efficiency and quality in outsourcing
✅ Nearshoring vs. offshoring – the new business strategies
✅ GDPR compliance and data security in outsourcing
✅ Enhancing customer experience (CX) with personalized solutions

With the market rapidly evolving, this is the best opportunity to discover how nearshoring in Southeast Europe is revolutionizing the outsourcing industry.

Why SEEOS is Attending CCW 2025

We specialize in helping companies find the right nearshoring solutions in Southeast Europe. From Bosnia and Serbia to Croatia and beyond, we connect businesses with cost-effective, high-quality outsourcing partners that drive efficiency and growth.

At CCW 2025, we will be showcasing:
🌍 How nearshoring in Southeast Europe is reshaping outsourcing strategies
📊 Real-world success stories from companies that have scaled operations efficiently
🔍 Exclusive insights into the best nearshoring locations for your business
🤝 Live consultations on how SEEOS can optimize your outsourcing strategy

Key Trends to Watch in 2025

1️⃣ The Rise of Nearshoring in Europe

• Businesses are prioritizing outsourcing destinations closer to home to reduce costs, improve collaboration, and ensure GDPR compliance.

2️⃣ AI and Automation in Outsourcing

• AI-driven solutions are enhancing customer service, reducing operational costs, and increasing efficiency – but human expertise remains crucial.

3️⃣ Strategic Partnerships for Long-Term Success

• Companies are moving beyond cost-driven outsourcing to focus on quality-driven nearshoring partnerships that provide sustainable growth.

Meet SEEOS at CCW 2025!

📍 Where to Find Us: SEEOS will be present at CCW 2025, ready to discuss how we can help you streamline your outsourcing strategy with nearshoring in Southeast Europe.

🔗 Book a Meeting with Us: Secure a 1:1 consultation with our experts at CCW 2025:
👉 Schedule your appointment now

Join us and discover how SEEOS can help your business scale efficiently while ensuring quality, compliance, and cost savings.

We look forward to meeting you in Berlin! 🚀